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    Accessibility & Usability

    Accessibility Statement

    Orca Strategic Group is committed to improving the accessibility and usability of this website. If you experience difficulty accessing any content, please contact us — we want to help.

    Effective Date: [Date]Last Updated: [Date]

    At a Glance

    This page explains our accessibility goals, what we are working to improve, what limitations may exist, and how you can reach us for help.

    Ongoing Commitment

    Accessibility is a continuing effort, not a one-time checkbox.

    No Compliance Claim

    We do not claim ADA, WCAG, or Section 508 compliance unless verified.

    Get Help

    If something doesn't work, contact us and we will try to assist.

    Third-Party Limits

    Some tools, embeds, and platforms may be outside our direct control.

    Mobile-First Design

    We aim for readability and usability across phones, tablets, and desktops.

    Privacy Protected

    Accessibility requests are handled per our Privacy Policy.

    1. Accessibility Commitment

    Orca Strategic Group is committed to improving the accessibility and usability of this website for all visitors, including those who use assistive technologies, keyboard navigation, screen readers, mobile devices, or other adaptive tools.

    We recognize that accessibility is an ongoing effort. We aim to make this website easier to read, navigate, and use across a range of devices, browsers, and abilities. We welcome feedback from visitors who experience difficulty and use that feedback to guide improvements over time.

    We do not claim full accessibility, ADA compliance, WCAG conformance, or any form of certification unless those statuses have been verified through a qualified legal and accessibility review.

    This commitment statement must be reviewed by qualified legal and accessibility professionals before publishing. Do not upgrade language to claim compliance without verified audit and legal sign-off.

    2. Accessibility Standards Reference

    Where practical, we aim to consider guidance from recognized accessibility frameworks, including the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C). WCAG provides principles for making web content more perceivable, operable, understandable, and robust.

    We do not claim to have achieved or maintain a specific WCAG conformance level (such as WCAG 2.1 Level AA) unless that conformance has been verified through a qualified accessibility audit. References to WCAG are for informational purposes only.

    Any WCAG conformance level language must be verified through a qualified accessibility audit before publishing. Do not claim conformance that has not been confirmed. Remove or soften this section if a standards review has not been completed.

    3. Ongoing Improvement Statement

    Accessibility improvement is a continuing process. Website content, pages, forms, resources, downloads, tools, and third-party integrations may change over time. We aim to review and improve accessibility as pages are updated, new resources are added, and tools are modified.

    Some older content, third-party tools, or embedded components may not yet meet our current accessibility goals. We encourage visitors to report barriers so we can prioritize improvements.

    4. Accessibility Features We Evaluate

    We consider the following accessibility areas when reviewing and updating website pages. Completion status across all pages must be verified before any claims are made:

    • Readable headings with logical hierarchy
    • Descriptive link text (avoiding 'click here' or 'learn more' without context)
    • Sufficient color contrast between text and backgrounds
    • Readable font sizes across devices
    • Visible focus states for keyboard navigation
    • Screen-reader-compatible page structure
    • Meaningful alt text on important images; decorative images marked appropriately
    • Clear form labels and instructions
    • Descriptive form error messages
    • Mobile-friendly layout with tap-friendly buttons and links
    • Accessible PDF and downloadable resources where possible
    • Video captions or transcripts where applicable
    • Multiple contact methods for accessibility support

    Each item in this list must be technically reviewed and verified before publishing. Do not present this list as confirmed complete. It represents areas being evaluated, not areas confirmed as accessible.

    5. Known or Possible Limitations

    Visitors may encounter accessibility barriers in certain areas of the website. Possible limitations may include:

    • Third-party forms, calendars, and booking tools that may not fully support keyboard navigation or screen readers
    • Embedded maps, videos, or media players with limited accessibility support
    • Downloadable PDF guides, checklists, or worksheets that may not be tagged for screen-reader access
    • Chat widgets, pop-up tools, or tracking scripts provided by third-party platforms
    • Older website content that may not reflect current accessibility improvements
    • Embedded external websites or links that are outside our direct control
    • Browser and device differences that may affect how assistive technologies interact with pages
    • Platform-specific components that may behave differently across assistive technologies

    If you encounter a barrier not listed here, please contact us. Your feedback helps us improve.

    6. Third-Party Content and Tools

    This website may include links to external websites, third-party tools, embedded calendars, booking forms, maps, videos, analytics scripts, payment tools, document platforms, and communication widgets. These third-party platforms operate under their own terms, privacy policies, and accessibility standards.

    We may not be able to directly control or guarantee the accessibility of third-party components. If a third-party tool creates a barrier for you, please contact us. We will attempt to assist you in accessing the relevant information or completing the task through an alternative method where reasonably possible.

    7. Platform-Specific Considerations

    This website is built using a third-party website-building and CRM platform. Pages, funnels, forms, calendars, automation-triggered content, embedded widgets, and navigation components are built within that platform's framework.

    Accessibility behavior across platform-built pages, form fields, calendar booking tools, mobile navigation, pop-ups, and embedded scripts may vary. We aim to configure accessible options where available, but some platform-level accessibility characteristics may be outside our full control.

    Technical review of platform-built page accessibility — including forms, calendars, navigation, and embedded widgets — is recommended before publishing. Do not claim full accessibility without testing verification.

    8. PDFs, Guides, Checklists, and Downloads

    Downloadable resources — including PDF guides, property checklists, foreclosure preparation tools, probate guides, and other materials — may have varying levels of accessibility. PDF accessibility depends on factors including tagged structure, reading order, alt text for images, heading hierarchy, selectable text, and color contrast.

    We do not claim that all downloadable files are fully accessible. If a specific PDF or guide is difficult to read or use with assistive technology, please contact us. We will consider providing the information in an alternative format where reasonably available.

    PDF accessibility must be reviewed on a file-by-file basis. Tagged PDF structure, reading order, alt text, and contrast should be tested before accessibility claims are made about specific resources.

    9. Video, Images, and Media Accessibility

    Where videos are present on this website, we aim to provide captions or transcripts where applicable and available. Caption and transcript availability may vary by video and must be verified.

    We aim to include meaningful alt text on images that convey information. Purely decorative images may be marked to be skipped by screen readers. However, alt text coverage across all pages and tools must be verified and is not guaranteed to be complete.

    Video caption status, transcript availability, and alt text coverage must be verified across all pages, tools, and resources before making accessibility claims about media.

    10. Forms and Contact Methods

    Website forms are used to collect property inquiry information, schedule appointments, and connect with our team. We aim to include clear labels, instructions, required-field indicators, and error messages that are visible and readable.

    If you experience difficulty completing a form — including difficulty with keyboard navigation, form field sizing, dropdown menus, or error feedback — please contact us by phone or email so we can assist you directly. We aim to offer alternative ways to submit information where reasonably possible.

    Contact options if forms are inaccessible:

    • Email: [Accessibility Contact Email]
    • Phone: [Phone Number]
    • Contact Page: /contact

    Confirm alternative form-submission workflow and contact details before publishing. Verify form label, instruction, and error-message coverage across all platform-built forms.

    11. How to Request Accessibility Help

    If you experience difficulty accessing any page, form, guide, calendar, resource, or feature on this website, we want to hear from you. Please contact us using any of the methods below:

    Email

    [Accessibility Contact Email]

    Phone

    [Phone Number]

    Contact Form

    Use the form at /contact

    Mailing Address

    [Mailing Address, if used]

    We aim to review accessibility feedback and respond where appropriate. Response times may vary and are not guaranteed.

    Confirm all contact details and the accessibility support response workflow before publishing. Do not publish response-time commitments unless verified.

    12. What to Include in an Accessibility Request

    When reporting an accessibility barrier or requesting help, please include as much of the following as you are comfortable sharing. This information helps us understand and address the issue:

    • The URL or page name where you experienced difficulty
    • A brief description of the barrier or difficulty
    • The device you were using (phone, tablet, computer)
    • The browser and version, if known
    • Any assistive technology you were using, such as a screen reader, magnification tool, or voice-control software
    • Your preferred contact method so we can follow up
    • The format you need, if you are requesting content in a different format

    You do not need to disclose medical information.

    You are not required to identify your disability, medical condition, or any personal health information to request accessibility assistance or report a barrier.

    13. Alternative Access to Information

    If you are unable to access a specific page, form, guide, resource, or feature on this website due to an accessibility barrier, please contact us. We will attempt to provide the information or complete the task through an alternative communication method where reasonably possible, subject to our business capabilities and resource availability.

    Alternative access options may include responding by email, phone, or mail with the information you need. Specific alternative formats are subject to availability and may require additional time to prepare.

    14. Privacy and Accessibility Requests

    Accessibility requests may involve the collection of personal information such as your name, contact details, device information, or a description of the issue you experienced. Any personal information collected through accessibility support requests will be handled in accordance with the Privacy Policy.

    Please do not include unnecessary sensitive personal, financial, or medical information when reporting an accessibility issue or requesting assistance.

    16. Legal and Accessibility Review Note

    This Accessibility page is a draft intended to communicate Orca Strategic Group's commitment to improving website accessibility and providing support to visitors who experience barriers.

    This page should be reviewed by qualified legal counsel, accessibility professionals, and compliance advisors before publication. Specific compliance claims, audit results, WCAG conformance levels, ADA-related statements, Section 508 references, and third-party tool behavior should not be stated unless verified.

    Nothing on this page constitutes legal advice, a guarantee of accessibility compliance, or a warranty of any kind regarding website accessibility.

    Accessibility FAQ

    Common Questions

    Need Accessibility Assistance?

    If you experience difficulty accessing any content on this website, please reach out. We aim to respond to accessibility feedback and provide assistance where we are able.

    Email

    [Accessibility Contact Email]

    Phone

    [Phone Number]

    Contact Form

    /contact

    This Accessibility page should be reviewed by qualified legal counsel, accessibility professionals, and compliance advisors before publication. We do not claim ADA compliance, WCAG conformance, or any certification status unless verified through a qualified review. Nothing on this page constitutes legal advice or a guarantee of accessibility compliance.